Healthcare Navigation staff are highly qualified and talented professionals with years of healthcare experience.

Eileen Wilson
Eileen Wilson

Director, Client Services

Eileen Wilson, Director, Client Services

Eileen opened the Chicago office of Healthcare Navigation in 2010. Originally from Connecticut, she made her way to Chicago after graduating from Miami University in 2007. Eileen enjoys working with clients with many different needs in Chicago as well as locations all over the country. She is familiar with many aspects of the health insurance field with special expertise in Medicare, individual coverage and health insurance claims matters. Eileen enjoys the challenge of keeping up with our ever-changing healthcare field and taking care of her clients, many of whom she has worked with since 2010. She lives in Chicago with her family.

Sarah Gravelin
Sarah Gravelin

Director, Client Operations

Sarah Gravelin, Director, Client Operations

Sarah began her career with Healthcare Navigation in 2011. Originally from Upstate New York, Sarah assisted clients from the Connecticut office of Healthcare Navigation before opening an office in Bonita Springs, Florida, where she remained for eight years. Having lived and worked in several states Sarah has a unique understanding of the differences in insurance marketplaces and state laws, which is especially helpful to her clients with multiple residences.

Her daily priority at Healthcare Navigation is the welfare of her clients, many whom have been clients for over ten years, and some since the inception of the business.

Sarah graduated from State University of New York, Oneonta in 2010 with a Business Economics and Finance degree and earned a Graduate Certificate in Public Health Policy and Programs from the University of South Florida, Tampa, in 2020. She resides in Southern Ohio with her family.

“We never take our client’s trust in us for granted. We have a responsibility to them, I have a responsibility to them, and I am honored by the trust they have in me.”