Healthcare Advocate Premier
A service for those who want all the benefits of the Basic service and who also want to be freed from the hassle of filing, handling and reviewing medical paperwork, phone calls to insurers, and resolving problems with medical bills.
We manage all types of claims including those for services provided outside the United States.
Minimum Fee - $3000
- You hand off to us the burden and hassle of dealing with all your medical paperwork and resolving issues with providers and insurers. You provide written authorization so that we can represent you and speak to insurance company representatives, medical providers, medical billing personnel and anyone else we need to work with to help you and family members. We maintain all your important family information, demographic, coverage documents, copies of ID cards, physician, pharmacy, etc. We also maintain the user names and passwords for all your coverage related web sites in our secure data base to enable us to access your information 24/7;
- We talk every year to discuss medical and coverage matters in order to anticipate issues or concerns which may arise with you or your family and to update any information in the data base;
- You have access to our After Hours Service so that a professional is available 24/7 to assist you and your family should the need arise;
- You receive ongoing advice, assistance, and advocacy regarding coverage, claims, medical bills, provider networks, rules of the plan, or other problems or administrative issues of concern.
Please note -- the Minimum Fee will be considered a deposit for new clients. Fee for service rates will apply until an appropriate retainer can be projected. Fee for service rates range from $125 to $400/hour based on the level and complexity of work requested and/or required.