Healthcare Advocate Platinum
A service for those who want all the services of Healthcare Advocate Premiere but also want additional time and support from HN professionals to coordinate matters with the family's other trusted advisors.
Minimum Fee - $7500
- You provide written authorization so that we can represent you and speak to insurance company representatives, medical providers, medical billing personnel and anyone else we need to work with to help you and family members;
- We maintain all your important family information, demographic, coverage documents, copies of I.D.cards, physician, pharmacy, etc. We also maintain the user names and passwords for all your coverage related web sites in our secure data base to enable us to access your information 24/7;
- We talk every year to discuss medical and coverage matters in order to anticipate issues or concerns which may arise with you or your family and to update any information in the data base;
- You have access to our After Hours Service so that a professional is available 24/7 to assist you and your family should the need arise;
- You receive ongoing advice, assistance, and advocacy regarding coverage, claims, medical bills, provider networks, rules of the plan, or other problems or administrative issues of concern;
- A designated Healthcare Navigation professional plans and manages healthcare coverage matters and coordinates communication with your advisors and other staff.
Please note -- the Initial Fee will be considered a deposit for new clients. Fee for service rates will be charged until an appropriate retainer can be projected. Fee for service rates range from $125 - $400/hour based on level and complexity of work requested and/or required.